Workforce Management Software for Aged Care That Puts Care First
All‑in‑one aged care workforce, compliance and care management software built for the new Australian Aged Care Act and Support at Home programme.
Running an aged care service today means juggling client needs, workforce pressures, funding changes and strict compliance, often across multiple programs and locations. FlowLogic brings this together in one secure platform so you can manage your aged care workforce, funding and client care in a single place.
FlowLogic is workforce management software for aged care providers delivering home‑based care under the new Aged Care Act and Support at Home programme. From rostering and time and attendance through to care planning, billing and quality management, we help you keep your teams organised, compliant and focused on the people you support.
- End‑to‑end aged care workforce management – staff profiles, rostering, time and attendance and labour costing in one system.
- Purpose‑built for Support at Home and Australian aged care compliance – align your workforce, funding and quality standards.
- Designed for home and community providers – manage multi‑site teams, mobile support workers and complex care arrangements with ease.
Book a personalised demo to see how FlowLogic can support your aged care workforce and operations.
Aged Care Software That Puts Care and Your Workforce First
Transform aged care delivery with FlowLogic, the all‑in‑one aged care workforce management software and care management platform built for the Support at Home programme and the new Australian Aged Care Act.
We’ve found that providers are looking for more than a basic CRM or rostering tool. They need a connected system that links client care plans, staff rosters, time and attendance, labour costs and compliance, without endless spreadsheets or manual double‑handling. FlowLogic has been developed with that in mind.
FlowLogic helps you:
- Coordinate your aged care workforce for support at home
- Keep on top of the Support at Home and Aged Care Act obligations
- Maintain person‑centred care while managing staffing, budgets and reporting.
Key Benefits
Complete Care & Support at Home Management
Manage care records, home care plans, service delivery and workforce management in one integrated system. Care teams, coordinators and back‑office staff access the same up‑to‑date information.
Australian All‑in‑One Platform for Compliance
Built‑in compliance tools support regulatory requirements across the new Aged Care Act, Support at Home and related programmes. Manage clients, staff, rostering, time and attendance and billing within one secure, Australian‑hosted platform.
Local Australian Support
Get dedicated onboarding and ongoing assistance from a team that understands Australian aged care and Support at Home. We work closely with you to match FlowLogic to your services and workforce.
Support at Home Knowledge Applied to Aged Care
From our experience supporting care providers, we've developed workflows and controls that also suit aged care workforce management, documentation and claiming.
All‑in‑One Workforce and Care Management Platform
Manage client records, rostering and scheduling, staff permissions, funding streams, billing and quality in one place, reducing manual entry and helping you keep your teams aligned.
Why Choose FlowLogic For Your Aged Care Operations?
FlowLogic brings years of experience supporting Australian care providers to create a comprehensive aged care workforce management and care platform.
Many systems start as generic business tools and are later adapted for care. FlowLogic is different. It has been designed from the ground up around the realities of home‑based and community aged care:
- Mobile support workers and mixed employment types
- Complex rosters and changing client needs
- Strict documentation and quality standards
- Funding rules that affect how you staff and schedule services.
You’ll notice that our platform connects workforce decisions directly to care plans, budgets and compliance so coordinators and managers can see the full picture when they are planning shifts or reviewing costs.
Our Aged Care Software Handles
FlowLogic is built to handle the operational and workforce challenges faced by home and community aged care providers, including:
- Diverse service delivery models across different care settings
- Workforce and support worker management in 24/7 and on‑call environments
- Multi‑site teams and staff working across several programs and locations
- Integration with existing financial, payroll and administrative systems
- Tools that help providers remain compliant year‑round under the Aged Care Act
- Bulk claiming and funding management for the Support at Home programme
- Tracking care management, claiming, and quarterly budget creation
- Highlighting labour costs and workforce patterns so you can plan.
Comprehensive Aged Care Management Features
One platform supports the key parts of your aged care operation, from workforce management to client care and compliance.
Client Management & Care Planning
Keep all important client information secure and accessible in one centralised location. FlowLogic brings together:
- Demographics and contact details
- Assessments and risk information
- Care and support plans
- Service agreements and budgets.
Our care planning tools, including Word‑based templates, let you generate personalised service agreements and care plans that reflect individual goals and preferences, while still meeting aged care quality standards.
Because client plans, budgets and rosters sit in the same system, you can see how workforce decisions affect care delivery and funding at a glance.
Dynamic Care Staff Rostering & Workforce Scheduling
Our rostering and scheduling software for aged care adapts to the changing needs of your clients and teams.
FlowLogic helps you:
- Create fair, well‑balanced rosters for support workers and clinical staff
- Match skills, qualifications and clearances to each client’s needs
- Manage staff availability, preferences and leave
- Schedule across multiple locations, regions or service types
- Support casual, part‑time and full‑time team members from one roster.
From our experience, aged care managers spend a lot of time dealing with last‑minute changes. FlowLogic’s rostering tools make it easier to handle cancellations, shift swaps and unplanned absences, while still keeping your aged care workforce aligned with client care plans and budgets.
Time & Attendance and Shift Management
Accurate time and attendance information is essential for fair staffing, correct billing and reliable labour costing.
FlowLogic supports:
- Recording planned and actual shifts within the rostering module
- Tracking attendance and shift variations to feed billing and finance
- Keeping a clear audit trail for when staff worked, where and for which clients
- Highlighting late changes, unfilled shifts and attendance patterns.
By connecting time and attendance data directly to claims, invoices and reports, you can reduce manual reconciliation and see the impact of staffing changes on funding and budgets.
Billing, Funding & Labour Cost Management
Keep track of your organisation’s financial health with integrated financial and workforce‑related tools.
FlowLogic helps you:
- Manage client invoices and government claims
- Handle Support at Home funding and program requirements
- Manage multi‑funding and multi‑programme streams in one place
- Speed up payment cycles with integrated billing workflows
- Use forecasting tools and scenario planning to understand labour costs.
Our system updates when new Support at Home price guides are released, helping you apply the correct billing rates without manual changes. Bulk claiming can also be managed efficiently when you need to process larger claim batches.
You’ll notice that labour and funding data are linked throughout the system, so you can see how roster decisions affect budgets and identify where overtime or staffing patterns are increasing costs.
Streamlined Compliance & Audit Tools
Built‑in compliance features help you stay aligned with aged care quality standards and prepare for audits without last‑minute stress.
FlowLogic includes tools for:
- Compliance tracking across services and teams
- Incident and feedback reporting, with clear follow‑up workflows
- Comprehensive documentation management and version control
- Scheduling and tracking internal audits
- Quality improvement planning and corrective action tracking.
You can create, store and share policies, procedures, care records and workforce documents in one secure library. Statements and reports can be produced as needed for auditors, boards and other stakeholders.
Because your workforce, training, incident and document data sit together, you can quickly see where there are gaps and address them proactively.
Comprehensive Reporting & Analytics
Access clear insights when you need them through FlowLogic’s reporting tools and BI dashboards.
Use analytics to:
- Monitor service delivery and workforce utilisation
- Track key performance indicators across programmes and teams
- Review labour costs against budgets and funding
- Understand patterns in incidents, feedback and quality measures
- Generate reports for stakeholders and regulatory bodies.
This kind of visibility supports better decisions around staffing, scheduling, training and service design, helping you run a safer, more sustainable aged care workforce and operation.
Trusted By Leading Australian Care Providers
Join hundreds of disability service providers across Australia who have streamlined their operations with FlowLogic’s software.
Book a Personalised Demo
See how FlowLogic can support your aged care workforce management, improve compliance and help you deliver consistent, person‑centred care.
During your tailored demo, you can:
- Get answers to your specific workforce, rostering and compliance questions
- Explore workforce, client, and funding features relevant to your services
- See the platform in action with a live demonstration of core workflows.
Essential Aged Care Software Tools
FlowLogic brings together workforce management, management oversight and client‑centred care in one platform. It is purpose‑built to support compliance and readiness under the new Aged Care Act and Support at Home programme.
By connecting your staff information, rosters, care plans, budgets and quality systems, you can reduce manual admin and free up more time for direct care.
Popular Features Our Providers Love
FlowLogic includes a wide range of tools that support both care delivery and aged care workforce management.
Client & Case Management
- Client & Case Management
- Family/Stakeholder Reporting
- Case Note Audit Trail
- Customisable Participant Intake Forms
- Risk & Safety Assessment Forms
- Consent & Permission Forms
- Incident & Feedback Forms
- Health & Medical Information Forms
- Care Management Forms
- Goal Progress & Outcomes Report
Workforce & Rostering Management
- Staff Management & Rostering
- Availability & Preferences Management
- Skill & Qualification Matching
- Award‑based warning system
- Bulk shift edit functionality
Compliance, Quality & HR‑Related Tools
- Compliance & Quality Assurance
- Policy & Procedure Library
- Mandatory Training Tracker
- Business Operations Tracker
- Live Compliance Dashboards
- Quality Improvement Plan
- Internal Audit Scheduling
- Corrective Action & Follow‑up Tracking
- Staff Feedback Forms
- Document Expiry & Renewal Alerts for safe staffing
- Two‑factor Authentication (2FA)
- Role‑based Access Controls
- Real-Time Data & Real-time reporting
Financial, Funding & Labour Planning
- Bulk Claiming & Error Handling
- Multi‑Funding Stream Management
- Multi‑Programme Stream Management
- Split Invoicing
- Audit Trail for Financial Transactions
Technology & Integration
- CSV Claims Export
- Conditional Workflow Triggers
- Multi‑step Approval Flows
- Scheduled Reminders
Together, these features give you a single platform to manage your aged care workforce, funding, compliance and client care with clear oversight.
Who We Serve: Home Care & Community Providers
FlowLogic’s workforce management software for aged care is specifically designed for:
- Support at Home providers already delivering in‑home and community services
- Providers preparing for the Support at Home programme
- Providers expanding into aged care under the new Aged Care Act.
This focus allows us to support the detailed requirements of mobile and community‑based aged care workforces, including complex rosters, travel between clients, and multi‑programme funding.
The FlowLogic Difference
Unlike generic software that has been adapted for aged care later on, FlowLogic is purpose‑built for care services.
Our platform brings together:
- Workforce and rostering management
- Client and case management
- Support at Home and other programme funding
- Quality, compliance and audit tools.
What’s important to remember is that these elements are all connected. When you adjust a roster, update a care plan or change a budget, the impact flows through the system, helping your team stay informed and reducing the risk of errors.
Getting Started
with FlowLogic
We know that moving to a new aged care workforce management software can feel like a big project. From our experience, a structured and supported approach makes all the difference.
Here’s what you can expect:
Personalised Implementation
Process Onboarding is tailored around your organisation's services, workforce structure and existing workflows. We'll work with you to configure FlowLogic so it fits how you deliver care.
Comprehensive Training & Support
We provide practical training for coordinators, managers and frontline staff, so each team member understands the parts of the system they use day‑to‑day.
Smooth Data Migration
We support secure data transfer from your current systems and spreadsheets, helping you move client records, staff details and key history into FlowLogic.
Ongoing Local Support
Access ongoing assistance from our Australian-based support team, including regular check-ins and help desk access from people who understand aged and clinical care requirements.
Security & Integration
Managing an aged care sector workforce and client data brings serious privacy and security responsibilities. FlowLogic uses modern security measures to support this, including:
- Role‑based access controls so staff see only what they need for their role
- Two‑factor authentication for added sign‑in security
- Australian data residency and regular backups
- Detailed audit trails of key actions and financial transactions.
FlowLogic also integrates with a range of financial and accounting systems. This allows you to connect your workforce, billing and funding information with your payroll and finance processes, reducing duplicate data entry and supporting accurate, timely reporting.
Have more questions?
Frequently Asked Questions
What’s included in the implementation?
Implementation includes system configuration, data migration support, and role‑based training for your team. We’ll map your current processes (such as rostering, incident reporting and billing) to FlowLogic, and help you test key workflows before you go live. Ongoing support is available as your services or workforce change.
Can FlowLogic integrate with our existing financial or payroll systems?
Yes. FlowLogic is designed to work alongside your existing financial and payroll tools. You can export claims and financial data and connect with popular accounting systems. This means client billing, workforce information and funding data can flow through to your finance processes without extensive manual re‑entry.
How does FlowLogic help with aged care compliance requirements?
FlowLogic includes compliance dashboards, incident and feedback forms, internal audit scheduling, document management and a quality improvement plan module. These tools support requirements under the Aged Care Act and related care standards, and provide clear records of training, incidents, corrective actions and reviews across your workforce and services.
Is FlowLogic suitable for the Support at Home Programme?
FlowLogic is built with the Support at Home programme in mind. It supports multi‑funding stream management, Support at Home price guide updates, budget creation and bulk claiming. Because workforce, care plans and budgets sit in one system, you can see how your staffing and scheduling align with Support at Home requirements.
How does FlowLogic support aged care workforce management?
FlowLogic combines staff records, rostering, time and attendance system tracking, training and document management with financial and compliance data. This helps managers build appropriate rosters, match skills and qualifications to client needs, track training and document expiry dates, and understand labour costs across programmes and locations.
How secure is our data with FlowLogic?
FlowLogic includes security features such as two‑factor authentication, role‑based access controls, Australian data residency and detailed audit trails. Access can be controlled by role and location, helping you manage who sees client information, workforce data and financial records. Regular backups support business continuity planning.
Ready to see how FlowLogic can support your aged care workforce management, compliance and care delivery?
Book your free, no‑obligation demo, and we’ll walk you through how FlowLogic could work for your services, staff and clients.
Ready to experience FlowLogic? Start a smarter approach to care
Get started with our free demo, tailored to your organisations specific needs.