Built to simplify NDIS & Aged Care operations
Outgrown rigid systems that can’t keep up?
FlowLogic gives NDIS & Aged Care providers one flexible platform for rostering, care, billing and compliance, built to scale. Shifts get filled faster, claims get paid accurately, and management has real-time compliance visibility without the audit fire drill.
- 4.9 · Google · 119 reviews
- 20,000+ Users
- ISO 27001 Certified
Trusted by satisfied active users for reliable results
Care Operations, Simplified
Less Admin. Better Care Outcomes.
Care is hard enough without ten disconnected tools slowing everything down. CRMs not built for care, rosters breaking at 6am, billing always behind, and compliance pressure at audit time.
Modern care teams deserve better than spreadsheets & email chains
Reduce admin & keep teams connected
For Aged Care Providers
Streamline your operations with specialised aged care software built for quality standards compliance.
Manage financial tracking, care planning, and resident management tools all in one place.
For NDIS Providers
Master reporting and automate invoicing with our comprehensive NDIS software, featuring seamless PRODA / PACE integration.
Ensure audit readiness and simplify support coordination with a platform designed by NDIS experts, for NDIS experts.
Support at Home
Simplify in-home care management with tools for scheduling, client management and compliance reporting.
Stay on top of client needs with real-time data and intuitive workflows.
One System for Connected Care Operations
Participant & Case Management
Staff Management & Rostering
Compliance & Quality Assurance
Financial Management
Technology & Integration
Introducing the FlowLogic Workforce app
Built for the people on shift, not just the office. Fill in shift notes on the go. Clock in and out, and see the day’s clients and care plans before you knock on the door.
- Purpose-built for frontline and community support teams
- Live roster + swap requests without a phone call
- Care plan access at the point of care
Trusted By Leading Australian Care Providers
Join hundreds of disability service providers across Australia who have streamlined their operations with FlowLogic’s software.
See FlowLogic across your roster, claims, reports, and audits
20-minute live demo with a care operations expert. No slides. Just your biggest workflow pain, solved live.
- Get your questions answered
- See how it fits your organisation
- Watch it in action
One Platform for Care Operations
Transform Your Operations with FlowLogic
- Reduce admin time by up to 40%, freeing staff from repetitive workload
- Eliminate roster chaos with simpler staff scheduling and allocation
- Remove manual NDIS tracking and billing errors with automation
- Gain real-time visibility so issues don’t surface at audit time
Less admin. More control. Better care. All in one platform.
Why Choose FlowLogic?
Built on years of expertise. Built for Australian care.
FlowLogic connects with all the systems you rely on, creating a unified ecosystem for your care operations. Our flexible API and pre-built connectors ensure you can maintain your workflows while enhancing your capabilities.
People-First Approach
We prioritise human-centred design in everything we build.
Innovation & Technology
Continuously evolving technology to meet changing industry needs.
Reliability
Enterprise-grade platform you can trust for critical operations.
Safe, Secure, Compliant
Award-Winning Care Management Solution
At FlowLogic, protecting your data is our priority. Our ISO 27001-certified platform is built with robust encryption, strict access controls, and regular security audits to keep your information safe. We meet Australian privacy standards and encourage all users to stay proactive with safe online practices.
Frequently asked questions
Questions providers ask before they book.
What is FlowLogic?
FlowLogic is an Australian software platform built for NDIS and aged care providers who put the people they support at the centre of everything.
It brings rostering, care management, billing, finance, and compliance into one connected system, so your team spends less time on administration and more time delivering personalised, outcome-focused care.
The result is shifts filled by the right worker, accurate claims and invoicing, and real-time visibility that helps maintain quality and stay audit-ready. FlowLogic is trusted by more than 300 providers and 20,000+ active users, with a 4.9-star Google rating from 119 reviews.
Is FlowLogic compliant with the Aged Care Quality Standards?
Yes. FlowLogic is designed to support providers in meeting the Aged Care Quality Standards through built-in compliance tools, secure documentation, incident management, staff training records, policy management, and audit-ready reporting.
Every care note, assessment, incident record, and compliance activity creates a complete evidence trail, helping your organisation demonstrate quality care while reducing the administrative burden on frontline teams.
Rather than treating compliance as a separate task, FlowLogic embeds it into everyday workflows so providers can focus on delivering better outcomes for the people they support.
How long does implementation take?
Implementation is tailored to your organisation’s size, complexity, and onboarding package. Most organisations are operational within a few weeks, while larger or more complex implementations typically take 8-12 weeks.
Every implementation includes personalised onboarding, secure data migration, tailored system configuration, practical training, and go-live support. Customers can choose from three onboarding options, FlowEssential, FlowAssist, or FlowPartner, depending on the level of guidance and configuration required.
A dedicated onboarding team works alongside your organisation to ensure a smooth transition with minimal disruption
Is data stored in Australia? Is FlowLogic ISO 27001 certified?
Yes. FlowLogic is ISO 27001 certified, the internationally recognised standard for information security management.
All customer data is stored on Australian-based servers, helping organisations meet Australian Privacy Principles and local data sovereignty requirements.
The platform is protected through enterprise-grade encryption, role-based access controls, regular security audits, comprehensive backup and recovery systems, and 99.9% system uptime, giving providers confidence that sensitive participant and organisational information remains secure.
How does FlowLogic handle NDIS bulk claiming and PRODA?
FlowLogic streamlines the entire NDIS claiming process by generating bulk payment request files directly from delivered services and rostered supports.
The platform integrates with PRODA and maintains a direct connection with the NDIA PACE system, automatically synchronising participant information, service bookings, and billing data.
This reduces manual data entry, minimises claim errors and rejections, and helps providers receive payments faster while maintaining compliance with current NDIS requirements.
FlowLogic also supports direct NDIA claims, plan-managed invoicing, and self-managed participant billing.
How is FlowLogic priced?
FlowLogic offers tailored subscription pricing based on the size and requirements of your organisation.
Rather than fixed, one-size-fits-all pricing, customers receive a personalised quote that reflects their users, operational needs, and preferred onboarding package.
Organisations can choose from three onboarding options: FlowEssential, FlowAssist, or FlowPartner. Ongoing subscription pricing and user fees are provided during a personalised demonstration.
Does FlowLogic integrate with Xero, MYOB and Employment Hub?
Yes. FlowLogic integrates with Xero and MYOB, allowing financial information to flow seamlessly between systems without double handling. This streamlines invoicing, reconciliation, payroll processes, and financial reporting while reducing manual administration and errors.
What support comes with FlowLogic?
Every FlowLogic customer receives access to responsive, Australian-based support from a team that understands the NDIS and aged care sectors.
Support includes personalised onboarding, practical training, implementation guidance, access to training resources and documentation, an online Help Centre, and ongoing assistance as your organisation grows.
Phone and email support are available Monday to Friday, 8:00am to 5:00pm AEST, with regular system updates and additional training available as your needs evolve.
Scalable Software That Grows With You
Built for Modern Care Operations
Streamline workflows, stay compliant, and run your organisation without disconnected systems slowing you down.
Enterprise Security
Bank-level encryption and Bank-level encryption and sensitive client data.
Advanced Analytics
Real-time dashboards and reporting to make data-driven decisions.
Automated Compliance
Stay compliant with automated checks and audit-ready documentation.
Multi-Site Management
Manage multiple locations and teams from a single, unified platform.
Ready to experience FlowLogic? Start a smarter approach to care
Get started with our free demo, tailored to your organisations specific needs.