FlowLogic Integrations | NDIS and Aged Care Software Integrations
This page sets out how FlowLogic connects to PRODA, PACE, Xero, MYOB and payroll — so your team stops entering the same data twice. For deeper feature detail, explore our NDIS software and aged care software pages.
NDIS Government Portal Integrations
For NDIS providers, the integrations that matter most are those connecting FlowLogic to the NDIA’s claiming and payment systems, including PRODA and PACE. This gives providers a connected workflow from service delivery through to claiming and payment. For operations teams evaluating NDIS claiming software, this government-system connectivity is a critical part of vendor due diligence.
PRODA Integration – Bulk Claim Directly to the NDIS
FlowLogic supports a PRODA integration for direct NDIS claiming, allowing providers to generate NDIS-compliant claims from completed service bookings and submit them in bulk to the NDIA. This PRODA integration keeps claiming within the same platform used to manage service delivery, rather than requiring teams to manually re-enter invoice information.
Before submission, FlowLogic validates claims against applicable NDIS price guide rates and support item rules to help identify errors early. If the NDIA rejects a line item, FlowLogic flags it so your team can correct and resubmit it without unpicking the entire batch. Providers also get real-time visibility of claimed, pending and remaining participant funding.
PACE Integration for NDIS Payment Requests
PACE is the NDIA’s system for managing participant plans, service bookings and payments. It forms part of the NDIS’s updated payment environment and replaces aspects of the earlier claiming process. FlowLogic connects with the PACE system to support NDIS payment request workflows, helping providers manage payment request workflows in the current payment environment.
Participant plan, budget and service booking information can be synchronised with FlowLogic, helping teams work from current funding information rather than manually re-entering data. When a payment request is raised, FlowLogic maps the relevant support information to PACE requirements, with payment request statuses flowing back into the platform so teams can see what has been accepted and what requires attention.
For providers evaluating PACE NDIS capabilities, this connection reduces manual reconciliation between participant funding, service delivery and payment requests.
Accounting and Finance Integrations
FlowLogic connects your care management and accounting workflows so financial data only has to be entered once. Invoices, payments and other financial information can flow between FlowLogic and your accounting platform, reducing double entry and the errors that come with manually transferring information.
For providers comparing NDIS invoicing software and NDIS billing software, FlowLogic connects billing activity with the accounting systems your finance team already uses.
Xero Integration
FlowLogic integrates with Xero through a direct API connection, with financial information flowing from FlowLogic into Xero. Invoices raised in FlowLogic sync directly to Xero, along with payment records and chart of accounts information, so there is no need to export a file and re-import it into your accounting platform.
When FlowLogic generates an invoice from a service booking, the relevant financial information is sent to Xero for your finance team or bookkeeper to manage. Your care team can continue working in FlowLogic while your finance team works in Xero, with the two systems kept aligned without rekeying invoice information.
This is particularly useful for providers looking for NDIS invoicing software with Xero integration because billing activity and accounting records can remain connected from the point of service delivery through to reconciliation.
MYOB Integration
FlowLogic also offers real-time data synchronisation with MYOB, supporting providers that use MYOB for their accounting and financial management. This is especially relevant for aged care providers that may already have established MYOB-based accounting workflows.
Billing and invoice information generated through FlowLogic can transfer into MYOB, allowing your finance team to manage the relevant accounting processes without manually recreating the same information. This creates a connected workflow between the system your operations team uses to manage services and the accounting platform your finance team uses to manage the books.
For providers comparing NDIS billing software or aged care software, connecting operational and accounting data can reduce duplicate entry and make it easier for finance teams to reconcile billing activity with the services delivered.
Payroll and Workforce Integrations
Rostering and payroll need to work from the same workforce data. FlowLogic connects rostered hours and other workforce information with payroll workflows, reducing manual data entry between systems and helping providers move from approved shifts to accurate payroll.
For providers operating under the SCHADS Award, the connection between rostering and payroll is of particular importance. Shift information needs to account for applicable rates, penalties and allowances before it reaches payroll, so payroll teams are not left to manually interpret roster data.
Payroll Software Integration
FlowLogic can connect rostering and payroll workflows by passing relevant workforce data, including timesheets, leave and pay rate information, into the payroll process. This means hours recorded against completed shifts can move through to payroll rather than being manually re-entered.
Where SCHADS Award interpretation is supported within FlowLogic, applicable rates, penalties and allowances can be incorporated into roster and pay information before it reaches payroll. This connects workforce scheduling with payroll accuracy and reduces the administrative work involved in checking shift data before employees are paid.
FlowLogic supports integration with Xero, MYOB, and PRODA/NDIA allowing providers to connect the payroll system they already use with their rostering and workforce workflows.
HR Systems Integration
FlowLogic also supports workforce compliance by tracking qualifications, clearances and training expiry dates against staff records. This gives providers visibility over whether workers have the required credentials and training to work scheduled shifts.
Where HR system integrations are available, relevant workforce compliance information can be exchanged between FlowLogic and external HR systems rather than maintained separately. This can help compliance teams keep staff records aligned while giving operations teams visibility of qualification, clearance and training requirements when managing the workforce.
How FlowLogic Integrations Work
You do not need to be technical to understand how FlowLogic connects to your other systems. Many FlowLogic integrations use APIs and other automated data connections to allow software platforms to share information in the background, without your team having to manually transfer it between systems.
That means that data entered once in FlowLogic can flow to the systems that need it. A completed service booking can generate an invoice, billing information can sync with your accounting platform, claims can move through the relevant NDIA process and worked hours can flow into payroll. This reduces double data entry and keeps information moving through each stage of your operation.
FlowLogic provides real-time data synchronisation with accounting platforms like Xero and MYOB, while other integrations—such as government claiming and payroll—are initiated directly by user actions. This keeps your records aligned across connected systems without relying on manual exports or spreadsheet transfers. Your team can work from current information without having to check and update multiple systems separately.
The same integration approach supports NDIS, aged care and Support at Home providers. If your organisation operates across more than one funding stream, you can maintain a connected technology stack as you expand rather than rebuilding your processes around separate systems for each sector.
Have more questions?
Frequently Asked Questions
Does FlowLogic integrate with PRODA?
Yes. FlowLogic supports PRODA integration for NDIS claiming, including bulk claims. The claiming workflow includes validation before submission and gives your team visibility of claim status and participant funding information.
Does FlowLogic integrate with Xero?
Yes. FlowLogic connects to Xero through a direct API connection, with invoices, payments and chart of accounts information syncing between the platforms. This reduces the need for manual data entry between your care management and accounting workflows.
Can FlowLogic connect to my payroll software?
Yes. FlowLogic can connect rostering and workforce data with payroll workflows, including relevant timesheet, leave and pay information. It supports Xero and MYOB, subject to the specific integration and data requirements of your organisation.
See how FlowLogic connects to your systems
Want to see how FlowLogic’s integrations could fit into your organisation? Book a demo for a walkthrough of the connections that matter to your team or contact us with a specific integration question.