Last Updated: 5 Aug, 2026

Sub-Processors

We use third party sub-processors, such as cloud computing providers and software, to provide our service and operate our business.

We have a comprehensive third-party security management program, which provides assurance through continuous management of risks throughout the lifecycle of an engagement with a third party, as part of our ISO27001-certified information security management system.

This document provides a list of sub-processors that may store or process data on behalf of FlowLogic, and describes the nature and scope of services provided by each sub-processor.

Sub-processors for core infrastructure

Provider	Services Provided	Data handled	Location
Amazon Web Services (AWS)	Hosting services and storage	All customer data, including personal data and backups	Australia
HubSpot	Customer and Sales Support Services	Customer support tickets and customer relationship data	Australia, U.S.

Other sub-processors

Provider	Services Provided	Data handled	Location
Frill	Customer experience and feedback tool	Name and emails of Customers who use tool	U.S.
Aircall	Customer support software (phone) / VoIP	Inbound call data, transcripts.	Australia, U.S., France

Changes to sub-processors

We may update this list from time to time as necessary to reflect changes in our business operations or services. An up-to-date list will be published here when available.

Contact Us

For any questions or concerns regarding our sub-processors or data processing practices, please contact us at: info@flowlogic.com.au.