Home Care Rostering in 2026: The SCHADS Rules That Decide Your Margin

Home care coordinator building a weekly roster with clustered client visits and travel time

A home care roster is not a timetable. It is a series of financial commitments made days in advance, most of which are locked in before anyone knows whether the client will be home, whether the worker will be well, or whether the traffic will cooperate. Under Support at Home’s quarterly budgets, the cost of […]

Support at Home Care Plans: What Providers Have to Get Right in 2026

aged care coordinator reviewing a Support at Home care plan against a quarterly budget / Table comparing Home Care Packages and Support at Home budget treatment

Support at Home replaced Home Care Packages and the Short-Term Restorative Care Programme on 1 November 2025. Nearly a year in, the part providers are still wrestling with is not the funding classifications. It is the care plan, because under quarterly budgets a care plan is no longer just a clinical document. It is a […]

NDIS Participant Intake in 2026: What Has to Be in Place Before the First Shift

NDIS provider reviewing a participant intake pack including service agreement and risk assessment / Table comparing service agreement approaches and the work required at each price update

Most NDIS audit findings are not about the support that was delivered. They are about what was or was not documented before it started. Under the 2026 strengthened registration framework, auditors are placing more weight on provider readiness before supports begin, and specifically on whether service agreements are genuinely individualised rather than a template with […]

From roster to record: what’s new in FlowLogic Workforce v1.1

FlowLogic Workforce Release

We knew from the start what support workers wanted: their whole day, in the phone in their pocket. So, we started with the thing that matters most, seeing your shifts, and got it right. That first release brought the shape of a shift into one place. PIN login instead of passwords and two-factor prompts at […]

Aged Care Software Procurement in Australia: How to Run the Decision

How to run an aged care software procurement in Australia: who sits on the committee, what to ask vendors, how to compare them, and what to negotiate.

On 1 October 2026, every personal care service under Support at Home moves from the Independence contribution category into Clinical Supports. The Government funds it in full and participants stop contributing. The Department of Health, Disability and Ageing has been unusually direct about what providers should do about it: engage your ICT vendor early, and […]

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