Digital Care Planning for Home Care: What the Strengthened Standards Require
The strengthened Aged Care Quality Standards changed what auditors look for in a care plan. It’s no longer enough to have a document on file. Auditors want to see that the plan is current, personalised, built with consumer input and actively used to guide service delivery. For home care providers still running care plans on […]
5 NDIS Rostering Mistakes That Cost You Shifts and Compliance
Most NDIS rostering problems don’t announce themselves. A shift gets filled by the wrong worker. A credential expires without anyone noticing. A session gets delivered but never billed. Each one is small on its own. Together, they add up to unfilled shifts, rejected claims and compliance gaps that surface at audit. These five NDIS rostering […]
How to Evaluate NDIS Software in 30 Minutes: A 10-Point Scoring Framework
Most providers evaluate NDIS software by sitting through demos, reading feature lists and asking colleagues what they use. That takes weeks and tells you what the vendor wants you to see. There’s a faster way. Score every platform against the same 10 questions. Rate each one from 0 (doesn’t do it) to 2 (does it […]
NDIS Compliance Deadlines FY27: Every Date Providers Need to Know
FY27 has more NDIS compliance deadlines packed into a single financial year than any year before it. New pricing rules. Mandatory registration cutoffs. A claims system overhaul. Budget reductions. A new planning framework. And a transition away from PRODA. Miss one and you’re playing catch-up. Miss two and you’re at risk of rejected claims, compliance […]
NDIS Plan Management 2026: What the Commissioned Panel and New Billing Rules Mean for Providers
NDIS Plan Management 2026: What the Commissioned Panel and New Billing Rules Mean for Providers Plan management is about to look very different. The NDIA is moving from an open market to a commissioned panel model, where only approved plan management providers will be able to deliver the service. The panel goes live from 1 […]
Support at Home Compliance 2026: Quality Standards Audit Failures and What Home Care Providers Must Fix
Support at Home Compliance 2026: Quality Standards Audit Failures and What Home Care Providers Must Fix The Aged Care Quality and Safety Commission started working with Support at Home providers on compliance in January 2026. Five months in, the results aren’t great. Pricing transparency failures. Non-compliant service agreements. Gaps between policy documents and what’s actually […]