From roster to record: what’s new in FlowLogic Workforce v1.1
We knew from the start what support workers wanted: their whole day, in the phone in their pocket. So, we started with the thing that matters most, seeing your shifts, and got it right. That first release brought the shape of a shift into one place. PIN login instead of passwords and two-factor prompts at […]
Aged Care Software Procurement in Australia: How to Run the Decision
On 1 October 2026, every personal care service under Support at Home moves from the Independence contribution category into Clinical Supports. The Government funds it in full and participants stop contributing. The Department of Health, Disability and Ageing has been unusually direct about what providers should do about it: engage your ICT vendor early, and […]
How to Evaluate Aged Care Software in 30 Minutes: A Scoring Framework for Home Care Providers
Most home care providers evaluate aged care software the same way they evaluate everything else: a demo, a feature list and a conversation with someone who already uses it. That takes weeks and tells you what the vendor wants you to see. There’s a faster way. Score every platform against the same 10 questions. Each […]
How to Choose NDIS Management Software: A Buyer’s Guide for Australian Providers
The NDIS management software you choose determines how fast your team gets paid, how clean your audits are and how much admin sits between your staff and the participants they support. Get it right and your operations run tighter every month. Get it wrong and you spend the next two years working around the system, […]
7 NDIS Billing Mistakes That Get Claims Rejected (and How to Fix Each One)
Rejected NDIS claims cost you more than lost revenue. Each one triggers a rework cycle that eats into your billing team’s time, delays your cash flow and, under the new digital claims system rolling out from July 2026, creates a pattern that attracts scrutiny. Most rejections come down to the same handful of NDIS billing […]
Aged Care Documentation Checklist: What Home Care Providers Need on File
When an auditor asks for your documentation, they’re not browsing. They have a list. Under the strengthened Aged Care Quality Standards, that list is longer and more specific than it used to be. Every document needs to be current, accessible and backed by evidence that it’s being used in practice. This aged care documentation checklist […]